My guest today is David Burkus, the bestselling author of four books about business and leadership. His books have won multiple awards and have been translated into dozens of languages. Since 2017, Burkus has been ranked as one of the world’s top business thought leaders by by organizations like Thinkers50, Global Gurus, and LeadersHum. As a sought-after international speaker, his TED Talk has been viewed over 2 million times. He’s worked with leaders from organizations across all industries including Google, Stryker, Fidelity, Viacom, and even the US Naval Academy. A former business school professor, Burkus holds a master’s degree in organizational psychology from the University of Oklahoma, and a doctorate in strategic leadership from Regent University.
The topic is his book Under New Management: How Leading Organizations Are Upending Business as Usual.
In this episode of Trend Following Radio we discuss:
- Re-designing the factory
- Physical labor vs. Intellectual labor
- Machines vs. Man
- Multitasking = Task switching
- “The customer is always right” mentality
- Confirmation bias
- Introverts and extroverts
- Customer service
- Non-compete clauses
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